On Friday, May 7, GBS hosted a Community Guest Talk with Pharma MBA alumnus Manuel Bierwirth! Manuel is graduate of the Pharma MBA Class of 2020 and presented to more than 40 participants important factors of trust between AI and human beings. This topic was originally analyzed in his master thesis "Trust between Artificial Intelligence and Human Beings in the Pharmaceutical Business Context of Field Force and AI-supported Customer Relationship Management (CRM) Solutions". Manuel pointed out how trust in artificial intelligence, especially in the Pharma industry, is topical and very much relevant today and mentioned that the information dealt with in the talk was also a helpful add-on to 9 the general course in the Pharma MBA program "High Performance Teams" taught by Dr. Karolien Notebaert, who also addresses the issue of trust. Manuel presented his research questions and methods he used in his master thesis and shared his findings, including relevant trust factors and their transferability from human-human to human-AI relationships based on scientific prevalence and interviews. The talk closed with constructive questions, e.g. regarding the models Manuel introduced. Apart from the insightful presentation, participants received a useful overview of the working processes between the Data Science team and Sales Management team at Merck, where Manuel works as Manager Healthcare Business Analytics. The GBS Community Guest Talk proves to be a great way to discuss relevant current topics, exchange expertise and stay connected. Thank you to Manuel for the interesting presentation!